Hotel Luxor Florence

Staff was very kind and helpful, room was clean, awesome balcony, loved having a refrigerator and microwave and the air conditioning was a huge bonus. Wonderful location next to train station and all of the sights were within a 20 minute walking distance. We felt very safe and secure with the area.

Everything. STAFF Betta and her staff (many of whom are family) are amazing. Professional, accommodating, and engaging with us and our questions and requests. If we needed help finding something, they helped us find it. If we needed to leave our luggage even after checkout, they held it for us without charge for us. We got in late the first night, and they were there and willing to work with us. They had even upgraded our room for free in light of the number of people there and how long we were staying. I watched and saw her offer the same support to all other patrons. Betta and I spoke Italian, English, Romanian, and French together and I know she also spoke Spanish with other hotel patrons. Betta and her family members and my daughter and I became great friends, and we will definitely return whenever in Florence. LOCATION The hotel was five minutes walk from the train station; close enough to make it easy for travelers with luggage, but also removed enough from noise and traffic (thought continued in next segment). ROOMS We could see the tracks from our room and vaguely heard some night trains, but the soundproofing was so good that it did not disturb our sleep. The room was nice and clean and with all necessary amenities. BREAKFAST AND OTHER AMENITIES The stairs have a means to accommodate wheelchairs and those needing assistance up them. The breakfast was excellent. Betta and her staff waited on us in light of COVID restrictions. Each evening she had us select what we were interested in eating the next day and when so that it could be ready and prepared the next day, but also allow social distancing, etc.

Luxor Florence provided an excellent breakfast, with a variety of tasty options, from foods to beverages. We would say there is something for everyone to enjoy a healthy breakfast with fruits, juices, hot beverages, yogurts, croissants, berries, eggs, to name a few of the choices.

All the 4 staff whom we met were very helpful and friendly and could chat with us to make us feel welcomed; was fortunate to arrive on a public holiday hence parking was free most of the times within the blue lines; Train station and tram stop were nearby

The staff at the Hotel are very friendly, helpful and amazing